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Where are the flowers for products collected from?

Our incense and dhoop products are carefully sourced from flowers collected at temples and various event venues.

Where is the Gir cow dung sourced from?

The Gir cow dung used in our products is sourced from local farms in Hyderabad. We have established partnerships with local farmers to ensure that our products are both sacred and environmentally friendly.

What is the significance of Gir Cow Dung in Incense?

Gir Cow Dung in incense holds cultural and spiritual significance, believed to purify the environment, ward off negative energies, and enhance positive vibrations during religious rituals and meditation practices.

What do the names of the product line represent?

Our incense and dhoop product lines are inspired by India's threatened, vulnerable, and endangered birds on the IUCN list. By showcasing these magnificent creatures, we aim to raise awareness and allocate a portion of our earnings towards bird preservation as our brand expands, with your invaluable support.

Are the packaging materials used for your incense products recyclable?

Yes, our packaging materials for incense products are designed to be recyclable. We prioritize environmental sustainability and strive to minimize our ecological footprint through responsible packaging choices.

What quality check procedure do your brand take when manufacturing?

As an eco-friendly product brand, we follow rigorous quality control procedures throughout our manufacturing process. This includes conducting comprehensive inspections, implementing strict testing protocols, and adhering to industry standards to ensure our products meet superior benchmarks for quality, sustainability, and environmental compatibility.

Where do I throw flower residue after Puja or Events?

There is no requirement to discard the sacred flowers following a Puja or an event. Join us in our efforts to minimize land and water waste by opting for our products. When your order is delivered, our delivery agent will conveniently gather the used flowers from you, ensuring proper measures. By upcycling the beauty of nature, this initiative provides your flowers with a second chance and a new purpose, offering them a new home.

Do you collect funeral flowers too?

No. We do not collect flowers from funerals. We collect flowers from Puja and events only.

Are all the products 100% natural?

While our products may not be 100% natural, we prioritize transparency by providing detailed information about the ingredients we use. Rest assured, our products are completely safe for use.

Does the product leave black residue after burning?

One of the advantages of our natural incense products is that they do not leave behind black residue after burning. We promote charcoal-free products to ensure a clean and residue-free experience.

What is the return policy?

Returns are only accepted within 7 days from the date of delivery, provided that the product is in its original packaging, unused, and undamaged. For more information, please check out the detailed information on the return policy in Terms & Conditions.

How long does the product take to be delivered?

We value your time and work towards providing prompt services. On receiving an order, we initiate the processing and shipping process within 1-2 business days. The actual delivery time may vary depending on the chosen shipping method and the destination (~5-7 business days). For detailed information, please check out the shipment policy in the Terms and Conditions.

Do you offer any discounts for customers who provide flower residue?

Currently, the website only features the offers and discounts that have been mentioned. There are no other available promotions or discounts on the products. We recommend staying connected with us to stay updated on any upcoming exciting discounts.

How long does the scent of your incense stick last?

The duration of the scent from our incense sticks may vary depending on various factors such as the size of the room, ventilation, and personal sensitivity to scents. Generally, when burned, our incense sticks have a burning time of approximately 45 minutes. After extinguishing the stick, the fragrance can linger in the room for an additional 1-2 hours.

Do you offer any eco-friendly incense holders?

Yes, Eco Nilay provides eco-friendly incense holders crafted from sacred cow dung. These holders are designed to be used alongside our incense packs and can be easily disposed of once their purpose is fulfilled.

Can your incense products be used for meditation?

Yes, our incense products can be used for meditation, creating a calming and serene ambiance that enhances the overall meditative experience.

Are your incense products safe for indoor use?

Yes, our incense products are safe for indoor use. They are designed to produce minimal smoke and are made from non-toxic ingredients, ensuring a safe and enjoyable experience in your indoor environment.

What steps do you take to reduce your carbon footprint?

To reduce our carbon footprint, we prioritize sourcing sustainable materials, employ energy-efficient manufacturing processes, minimize packaging waste, and promote eco-friendly practices throughout our supply chain. Continuous improvement is central to our environmental commitment.

How do you source your raw materials?

Our raw materials are directly sourced from local farms, events, temples, homes, and other sacred places.

Are your incense sticks made from sustainable materials?

Yes, our incense sticks are crafted from sustainable materials, aligning with our commitment to environmental responsibility and eco-friendly practices.

Do you have any eco-friendly incense options that are hypoallergenic?

While our incense products are not specifically labeled as hypoallergenic, they are generally safe for use by all individuals, including those with sensitivities, due to their eco-friendly nature.

Are your incense products made with any artificial fragrances or colors?

No. Our Incense is a perfect blend of natural herbs, resins, gums, powders, pure essential oils, and the goodness of Gir cow dung, making them an ideal choice to instil feelings of peace, remove negativity, and eliminate bacteria in your surroundings.

Can your incense products be used to purify the air?

Yes, our incense products can be used to purify the air, as they release aromatic compounds that help neutralize odors and create a fresh and inviting atmosphere.

Do you offer any incense products that are designed to help with sleep?

If you struggle with insomnia and are seeking a peaceful sleep, our collection of Sandalwood, Lavender, Guggal, and Rose fragrances make a wonderful addition to your shopping cart.

Do you offer any incense products that are suitable for outdoor use?

Yes, all our incense products are suitable for both indoor and outdoor use, allowing you to enjoy their pleasant fragrances wherever you choose.

Do you have any plans to expand your product line in the future?

As our brand continues to expand, we have exciting plans to offer an array of products including scents, soaps, and more to enhance our services.

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